Write and speak the Japanese your boss, client, and 取引先 (torihikisaki — business partner) actually expect.
Keigo is the one gap between 'good at Japanese' and 'trusted at work', and it is learnable in templates you can reuse tomorrow morning.
By the end
By the end you will be able to write a full business email from subject line to closing and handle a real phone call — greeting, transferring, taking a message, apologising — using correct 敬語 (keigo — polite language) at N3-plus level.
Who this is for
N3 learners who can hold a conversation but freeze when the email needs to go to a client or the phone rings at the office.